Holy Cross Athletics

ADA Parking
For events at the Hart Center at the Luth Athletic Complex, ADA parking is located in front of the building.

ADA Seating
ADA seating is available in all Holy Cross Athletics venues. For information regarding specific venues, please contact the Holy Cross Ticket Office at tickets@holycross.edu or 1-844-GO-CROSS for more information regarding ADA seating and parking.

ADA Ticket Fraud

Ticket fraud includes, but is not limited to, the misrepresentation of a disability. Holy Cross Athletics reserves the right to take appropriate action regarding misrepresentation, which may result in relocation, revocation of tickets or ejection.

Beer, wine and seltzer will be sold at home basketball and ice hockey games. Fans of legal drinking age with valid ID will be able to purchase one alcoholic beverage per person per transaction in accordance with City of Worcester regulations.

Please see below for sport-specific regulations:

Basketball
Alcohol sales will begin 60 minutes prior to tipoff and conclude with 10 minutes to play in regulation for men's basketball, and at the end of the third quarter for women's basketball.

Hockey
Alcohol sales will begin 60 minutes prior to puck drop and conclude following the second intermission. 

Outside alcohol is strictly prohibited in any athletics facility. Any attempt to bring alcohol into the facilities will be considered a violation of visitor regulations and may result in the guest being denied admittance, ejected, arrested, and/or tickets being revoked.

No animals, except service animals, are allowed on campus (no emotional support animals without proper documentation). Anyone who brings an animal that is not for service use will be asked to leave campus and take their animal with them. All service animals must remain on a leash or harness at all times. Please refer to PROHIBITED ITEMS for more information.

• All bags are subject to search for prohibited items.
• Bags larger than 12"x12"x12" are not permitted in athletics venues. This includes backpacks, duffel bags and suitcases.
• Please leave prohibited items in your vehicle or at home. Staff will not store or hold any personal items.
• Patrons who refuse search of their bags will be denied entrance to the facility.

Signs must be handheld, event-related, in good taste and cannot obstruct another guest's view. They may not contain commercial messages, logos or political endorsements and may not be hung on the stadium structure. Signs or flags on sticks or poles are not permitted. Event staff reserves the right to confiscate signs that are in violation of stadium policy.

Bottles, cans, and other beverage containers may not be brought into any athletics facility for events where concessions are offered. Searches are conducted at the gates to prevent these and other prohibited items from entering the arena. Exceptions may be made for those with medical requirements or special needs.

To watch live video broadcasts of Holy Cross sporting events, please follow these links:

Patriot League on ESPN

Hockey East on ESPN+ (women's ice hockey only)

Atlantic Hockey TV (men's ice hockey only)

Still cameras may be used at any time provided that their use does not interfere with other guests' ability to enjoy the game day experience. However, flash photography is not permitted, as it may disrupt play. The use of video cameras is prohibited and will not be permitted inside any athletics facility. 

All transactions in the Hart Center at the Luth Athletic Complex — including day-of-game ticket sales and concessions — are 100 percent cashless.  

The use of cell phones is permitted inside all athletics venues, provided that such use does not interfere with another guest's ability to enjoy the game day experience. For the comfort of those seated around you, headphones are required for any music, audio or video being played.

Children three (3) years of age and younger are admitted to all athletics events free of charge.

The Crusader Kids Club is the official Holy Cross Athletics fan club for kids, giving kids an opportunity to enjoy Holy Cross athletic programs in a unique way. For just $60, you can sign your child or children up (ages 3-12) for a membership that lasts from August 2024 - July 2025. This membership ensures FREE admission to ALL Holy Cross home sporting events (excludes off-campus games or postseason games), exclusive Crusader Kids Club items, and access to Kids Club events during the year. 

Concessions are sold at all home basketball and ice hockey games, in addition to select other home events, beginning when gates open. Concession stands are located in the lobby of the Hart Center. 

All transactions are cashless. Alcohol is available for purchase, including the new Harpoon x Holy Cross Hazy IPA.

For more information regarding corporate partnerships, please contact Crusader Sports Properties at:

Crusader Sports Properties
1 College Street
Worcester, MA 01610

John Rorke, Director of Sales
john@crusadersportsproperties.com

Visit directions to and from Holy Cross.

If your non-profit organization is seeking a donation of game tickets or other items, please contact the Holy Cross Ticket Office at 1-844-GOCROSS (462-7677) or submit a charitable donation request form.

Should you need immediate assistance, please notify the nearest event staff member or police officer.

In the event of a stadium emergency, pertinent information regarding the emergency situation and evacuation procedures will be provided over the public address system and on stadium video boards.

Fans may enter through the front entrance for all events inside the Hart Center at the Luth Athletic Complex.

Holy Cross is committed to creating a safe, comfortable and enjoyable experience for all fans, student-athletes, coaches, staff and game officials — before, during and after all competitions.

Holy Cross wants all fans attending games to enjoy the experience in a responsible fashion. Fans who demonstrate inappropriate and disruptive behavior, including but not limited to the following, will face ejection from the facility, revocation of ticket privileges and/or potential arrest.

• Any act or speech that discriminates on the basis of gender, sexual orientation, gender identity, age, race, national origin, religion, military status, disability status or any other characteristics
• Other obscene, offensive or abusive language and actions
• Fighting, or otherwise dangerous, abusive, or profane behavior
• Excessive consumption of alcohol, or signs of excessive impairment related to alcohol or drug use
• Illegal use of alcohol by/for any individual under the age of 21
• Possession of any prohibited items
• Interfering with other guests' ability to see the game
• Smoking, vaping and/or tobacco use inside of any athletic venue
• Scalping or other improper resale of tickets
• Interfering with security procedures
• Interfering with the process of the game or entering the playing area
• Throwing any objects onto the playing area or inside the facility
• Any action warranting ejection and/or confiscation of game tickets by police or arena/stadium security

Event guests are responsible for their conduct, as well as the conduct of their guests and/or persons using their tickets.  Although season-ticket holders may transfer their tickets to others, the account holder of record is responsible for the actions of those using their tickets. Season ticket holders risk losing their season ticket account and/or parking privileges for any violations, and all accounts can be forfeited partially or entirely for violations of the Code of Conduct.

For basketball and men's hockey events, the Hart Center at the Luth Athletic Complex gates open one hour prior to the start of the scheduled game time, for both the general public and students. This time is subject to change depending on projected attendance. Open gate times for all other events taking place at the Hart Center at the Luth Athletic Complex are determined on an individual basis.

The GPS Address for Holy Cross is 1 College Street, Worcester, MA 01610. View a campus map.

To purchase group tickets or for information on group experience opportunities, call or text the Holy Cross Ticket Office at 1-844-GOCROSS.

Holy Cross Athletics welcomes any and all feedback to enhance our guests' game day experience. Guests may share their feedback with the nearest event staff member or at Guest Services areas located within each venue. Additionally, guests may text 1-844-GOCROSS at any time with in-game questions or comments.

Fan feedback is welcome anytime at our Be Heard page.

Lost items may be turned in to any usher. Guests inquiring about lost items at previous events should visit Guest Services during any event or call the Holy Cross Facilities, Operations & Events office at 508-793-2556. Items lost at prior games are held in a secured area for 30 days and are then either disposed of or donated to an appropriate charitable organization. Holy Cross Athletics is not responsible for any lost or damaged items.

Official merchandise for Holy Cross Athletics can be purchased online or on campus at the Holy Cross Bookstore. Sport-specific adidas gear is also available for purchase online. 

Your pre-purchased tickets for basketball and men's hockey games will arrive in a confirmation/receipt email. All tickets for your event/season will be contained in one email. If you are using spam filters, please make sure you add tickets@holycross.edu to your approved sender list. From the receipt email, you will have the option to either print your tickets or download them to your smartphone’s digital wallet. Digital tickets may be used on any type of smartphone. 

We recommend downloading tickets to your smartphone as soon as you receive them to avoid any connectivity issues.

Women's ice hockey and volleyball games, in addition to swimming and diving meets, have free admission.

Day-of-game ticket sales are cashless.

Groups interested in performing the National Anthem prior to a home event can contact the Holy Cross Ticket Office by calling or texting 1-844-GOCROSS. Individuals interested can contact the athletics marketing office by email at holycrossathletics@holycross.edu.

Free parking is available in front of the Hart Center at the Luth Athletic Complex for all scheduled events on a first-come, first-served basis.

Please note, parking on College Street and other side streets is reserved for resident parking only.

All player guest tickets will be distributed digitally via email. For more information, please contact the Holy Cross Ticket Office at 1-844-GOCROSS or via email at tickets@holycross.edu, or visit will call on the day of the game. 

Only authorized and properly credentialed personnel will be permitted within the playing area before, during, or after all Holy Cross athletics events. Any unauthorized person within the playing area will be removed by event staff.

Digital game programs for all home contests are available at goholycross.com/programs. 

The Patriot League promotes good sportsmanship by student-athletes, coaches and spectators. We request your cooperation by supporting the participants and officials in a positive manner. Profanity, racial or sexist comments or other intimidating actions directed at officials, student-athletes, coaches or team representatives will not be tolerated and are grounds for removal from the site of competition. Out of concern for the safety of our guests and employees, the following items are not permitted in all Holy Cross athletics facilities to ensure that all of our fans have a safe and enjoyable game day experience:

• Outside food or beverage, alcoholic beverages or illegal drugs
• Dogs and other pets (only service animals are allowed; no emotional support animals without proper documentation)
• Weapons or explosives
• Boxes or wrapped packages of any size
• Coolers or containers, including plastic cups
• Bags larger than 12"x12"x12", specifically backpacks
• Bottles, cans or flasks
• Artificial noisemakers and irritants (whistles, bells, air horns, thundersticks, etc.)
• Video equipment, tape recorders, still cameras with a lens longer than 6 inches
• Chairbacks with arms
• Aerosol and spray cans
• Any projectile or object that could cause injury if thrown onto the playing field or into the seating areas
• Sticks, poles, flags, signs, banners and large umbrellas
• Laser pointers
• Sporting balls and equipment (i.e. baseball bats, lacrosse sticks, footballs, etc.)
• Roller skates, skateboards, scooters or bicycles

Event management reserves the right to ask fans to leave inappropriate or prohibited items in their car or outside venue gates.

All persons and their belongings are subject to search. Guests are encouraged to return unauthorized items to their vehicles. The College of the Holy Cross cannot safeguard items that are not permitted into the arena. Violators of venue policy or any state, county, or municipal laws will be refused admission or asked to leave. This policy is in effect for all guests who visit Holy Cross athletics facilities.

Disruptive behavior is not accepted at Holy Cross athletics events. Disruptive behavior constitutes actions that diminish other fans' ability to enjoy the game day atmosphere, including but not limited to threats, threatening behavior, interfering with other guests' ability to see the game, and throwing objects. These actions or any other actions deemed disruptive by arena staff will not be tolerated and are grounds for removal from the arena. Other potential consequences include ticket suspension, ticket revocation, arrest, and prosecution.

Promotional items have individual restrictions and giveaway dates are subject to change without prior notice. Please remember that a game ticket does not ensure or entitle the holder to a promotional item on that date and that only one item will be distributed per person. Please be considerate of other guests by taking only one promotional item.

No appeals will be made over the public address system. Requests of an emergency nature should be addressed to the nearest Event Staff member, security personnel or police officer.

Questions not answered in the A-Z Fan Guide may be directed to Holy Cross Athletics at 1-844-GOCROSS, or submitted on our Be Heard page.

Handheld radios and televisions are permitted inside of all athletics venues as long as they are not larger than 12" x 12" x 12" and do not distract from the enjoyment of other guests. For the comfort of those seated around you, headphones are required.

Re-entry is not permitted for any Holy Cross basketball or ice hockey game.

There are public restrooms conveniently located throughout the Hart Center at the Luth Athletic Complex. 

For season ticket information for basketball and men's ice hockey, please contact the Holy Cross Ticket Office at 1-844-GOCROSS or visit goholycross.com/tickets.

Smoking is not permitted inside any athletics facility.

Student seating is located along the baselines of the Hart Center Arena for basketball, and in Section G for ice hockey.

Admission is free at basketball and hockey games for current students who present valid Holy Cross ID. 

Tickets are required for entry to any home men's basketball, women's basketball or men's ice hockey game. Admission is free for women's ice hockey, volleyball and swimming and diving events. The Holy Cross Ticket Office is located inside the main entrance of the Hart Center at the Luth Athletic Complex and is open Monday through Friday, 10:00 a.m. to 4:00 p.m. 

Admission is free at basketball and hockey games for current students who present valid Holy Cross ID.

For ticket information, please call or text the Holy Cross Ticket Office at 1-844-GOCROSS, email tickets@holycross.edu or visit goholycross.com/tickets. 

For information on replacing lost or stolen tickets to an event at the Hart Center at the Luth Athletic Complex, please call or text the Holy Cross Ticket Office at 1-844-GOCROSS or email us at tickets@holycross.edu.

The resale of tickets within 300 feet of any Holy Cross athletics venue is strictly prohibited. Failure to comply with this policy may result in arrest or other disciplinary actions.

Video cameras are not permitted inside of the Hart Center at the Luth Athletic Complex and no storage of these items will be provided for guests. 

Virtual game programs will be available at all home athletics events on the Holy Cross campus. Signage will be posted in athletics facilities, allowing fans to pull up the virtual game programs on their mobile devices. Virtual game programs can also be found at goholycross.com/programs. 

All guests requiring a wheelchair must provide it for his/her own use. Wheelchairs are not provided at Holy Cross athletics venues. Please see “ADA Seating” section above for more information.

General will call and visiting team will call for events at the Hart Center Arena and Hart Center Rink open one (1) hour prior to game time and is located at the Holy Cross Ticket Office inside the main entrance.