Holy Cross Athletics Job Opportunities

 

 

For additional employment opportunities with the College of the Holy Cross (outside of intercollegiate athletics), please click here.

 


Head Women's Tennis Coach - College of the Holy Cross, (Worcester, Mass.)

JOB DESCRIPTION:

Lead NCAA Division I women’s tennis program by recruiting and developing qualified  student-athletes, supervising assistant coaches, and organizing schedules.  The head coach must conduct the program in a manner that recognize the primacy of academics by recruiting, supporting, and retaining student-athletes who will be competitive in the Patriot League. The head coach must ensure that the women’s tennis program operates in compliance with all College, Patriot League and NCAA rules and regulations. 

REQUIREMENTS:

Bachelor’s degree required.  Previous coaching experience required, preferably at the Division I level.  Knowledge of NCAA rules and regulations.  Strong communication, interpersonal and organizational skills required. 15 hours/week; 6 months/year.

Offers of employment are contingent upon a satisfactory criminal background check and professional references.

ADDITIONAL INFORMATION:

  • This is an exempt level position.
  • The College is an Equal Employment Opportunity Employer and complies with all Federal and Massachusetts laws concerning Equal Opportunity and Affirmative Action in the workplace.
  • A member of the Higher Education Consortium of Central Massachusetts (HECCMA).


To review our Employee Benefit Options, please go to: http://offices.holycross.edu/humanresources/benefits

Apply for this position

 


Director of Athletics Ticket Sales & Operations - College of the Holy Cross, (Worcester, Mass.)

JOB DESCRIPTION:

The Director of Ticket Sales and Operations will support the Holy Cross Athletics to engage fans and provide impeccable ticket sales processes and procedures while implementing action plans for revenue generation and customer retention. This person will also work with and support marketing and other revenue streams to promote the mission and goals of the athletics department. He/she will serve as the NeuLion systems administrator, manage multi-channel sales processes, and direct customer data management including loads and automated event allocation processes. Additional duties will exist in overseeing and coordinating event setup, pricing, seating manifests and related data sets. He/she will further coordinate automated payment processing including bulk payment loads and cancellations in addition to systems and micro-sites used for ticketing processes. Further responsibilities include overseeing system maintenance processes and data hygiene, developing and maintaining good support structures for customers purchasing tickets, and managing ticket invoicing and receipting processes. The person in this position will also coordinate ticket sale reporting and develop ad hoc reports, conduct staff training on ticket system related processes, and hold event responsibilities for ticket on-sales and events held at Holy Cross Athletics.

REQUIREMENTS:

Bachelor's degree in a related field required; 1-2 years of experience in ticket operations (previous internship applicable).  Some experience in professional or intercollegiate athletic environment a plus, but not required.  Experience with managing and leveraging a ticketing solution/CRM, preferably Neulion, to do day to day business. Ability to take complex ideas and present them in a manner that is easy to consume and share. Experience managing a small team and working cross-functionally to achieve department goals.  Ability to work in a fast-paced environment and manage multiple projects effectively with tight deadlines. Strong quantitative analytical ability. Excellent written and verbal communication skills. Experience using various databases a plus.  Advanced skills in MS Excel and PowerPoint. Passion for innovation.

Offers of employment are contingent upon a satisfactory criminal background check and professional references.

ADDITIONAL INFORMATION:

  • This is a full time, exempt position.
  • The College is an Equal Employment Opportunity Employer and complies with all Federal and Massachusetts laws concerning Equal Opportunity and Affirmative Action in the workplace.
  • A member of the Higher Education Consortium of Central Massachusetts (HECCMA).


To review our Employee Benefit Options, please go to: http://offices.holycross.edu/humanresources/benefits

Apply for this position


Director of Athletics Social & Digital Media Marketing - College of the Holy Cross, (Worcester, Mass.)

JOB DESCRIPTION:

The Director of Athletics Social and Digital Media Marketing will support Holy Cross Athletics to engage fans and to analyze data to deliver robust insights and action plans for social media, digital strategy and email engagement efforts.  This person will also work with and support revenue generation, lead acquisition, and data analysis to promote the mission and goals of the athletics department. He/she will need to build a pipeline of strategic digital opportunities through developing a network of the key players in the industry from which to source potential transactions. Further responsibilities will include directing and implementing all digital advertising elements, including ad campaigns, social marketing, and data acquisition in partnership with the overall marketing plan, driving social media marketing strategy, working with internal teams (such as, PR, advertising, ecommerce, and video network), and directing and activating all email marketing elements, including all campaigns, marketing initiatives, and communication strategies. He/she will be expected to provide analysis, recommendations and rationale for social and emerging media marketing campaigns, while delivering revenue and profits consistent with fiscal year budget, utilize insights tools such as Google Analytics, Facebook Analytics, and Twitter Ad Analytics to produce reports. It is necessary for this person to possess experience with established social platforms including: Twitter, Facebook, Instagram, Pinterest, Tumblr, Vine and Google+ and to have the ability to implement and assess mobile technology and system feasibility. He/she will act as lead liaison to emerging and established partners, direct and implement digital Fan Loyalty and Retention program, direct and position online auction and exclusive online store and assist with official athletics website strategic plan and implementation. Further, the director will activate overall marketing plan for athletics, including ticket sales, attendance, community outreach, branding, and lead generation.

REQUIREMENTS:

Bachelor's degree in a related field required; 1-2 years of experience in a social media or email marketing position (previous internship applicable).  Experience in professional or intercollegiate athletic environment a plus.  Ability to take complex ideas and present them in a manner that is easy to consume and share.  Experience managing a small team and working cross-functionally to achieve department goals.  Strong technical skills, and ability to leverage emerging media.  Ability to work in a fast-paced environment and manage multiple projects effectively with tight deadlines.  Strong quantitative analytical ability.  Excellent written and verbal communication skills.  Experience using various insights tools such as Sysomos, Social Guide, Facebook Analytics, Twitter Ad Analytics, and YouTube Analytics/  Advanced skills in MS Excel and PowerPoint.  Passion for emerging media trends and technology.  Experience with NeuLion Titan platform a plus.

Offers of employment are contingent upon a satisfactory criminal background check and professional references.

ADDITIONAL INFORMATION:

  • This is a full time, exempt position.
  • The College is an Equal Employment Opportunity Employer and complies with all Federal and Massachusetts laws concerning Equal Opportunity and Affirmative Action in the workplace.
  • A member of the Higher Education Consortium of Central Massachusetts (HECCMA).


To review our Employee Benefit Options, please go to: http://offices.holycross.edu/humanresources/benefits

Apply for this position


Athletic Volunteer/Internships - College of the Holy Cross, (Worcester, Mass.)

Holy Cross Athletics is seeking many qualified and creative Interns for Summer 2014, Fall 2014, and Spring 2015. We are looking for video prodigies, marketing strategists, social media enthusiasts, and creative minds (it helps to be a sports fan!) who are well-organized and want to be a part of a fun and energetic organization.

Go Here To View The Internship Opportunities